Last Updated: June 11, 2026
Blorp Soda ("Blorp," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, purchasing our products, joining our email or SMS lists, creating an account, or otherwise interacting with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information and describes your rights regarding that information.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We may collect information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login credentials
- Purchase history
- Payment-related information
- Survey responses
- Customer support communications
- Reviews and feedback
- Marketing preferences
Account Information
If you create an account with us, we may collect and store:
- Username
- Password
- Account preferences
- Saved addresses
- Saved payment methods through third-party payment processors
- Order history
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring URLs
- Pages visited
- Time spent on pages
- Clickstream data
- Website interaction information
- Cookie identifiers
Information From Third Parties
We may receive information from:
- Payment processors
- Shipping providers
- Analytics providers
- Marketing platforms
- Advertising partners
- Social media platforms when you interact with our content
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Create and maintain customer accounts
- Provide customer service
- Communicate regarding purchases
- Send shipping and delivery updates
- Respond to inquiries
- Improve products and services
- Improve website performance
- Analyze customer behavior and purchasing trends
- Detect fraud and unauthorized activity
- Enforce our legal agreements
- Comply with legal obligations
- Send promotional communications
- Conduct marketing and advertising campaigns
- Administer giveaways, promotions, and contests
3. Email Marketing
If you opt into our email communications, we may send product announcements, company updates, promotional offers, launch notifications, educational content, surveys, and feedback requests.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails. Unsubscribing from marketing communications will not affect transactional emails related to orders, account activity, or customer service matters.
4. SMS Marketing
If you provide your phone number and consent to receive SMS messages, we may send product launch announcements, promotional offers, event notifications, company updates, cart reminders, and order notifications.
Message and data rates may apply. Consent to receive marketing text messages is not required to make a purchase. You may opt out at any time by replying STOP to any marketing text message.
5. Klaviyo Communications
We use Klaviyo to manage certain email and SMS communications. Information submitted through forms, purchases, or account activity may be processed through Klaviyo for customer communication, segmentation, marketing automation, and campaign management.
Klaviyo processes information in accordance with its own privacy practices and contractual obligations.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Maintain account sessions
- Improve website functionality
- Analyze website performance
- Measure marketing effectiveness
- Personalize content and promotions
You may disable cookies through your browser settings; however, certain website functions may not operate properly.
7. Analytics
We may use analytics tools to understand how visitors interact with our website. Analytics data may include device information, website usage patterns, traffic sources, geographic region, and session duration.
Analytics information is generally aggregated and used to improve website performance and customer experience.
8. Payment Processing
Payments are processed through third-party payment processors. Blorp Soda does not store complete credit card numbers or sensitive payment credentials on its servers. Payment processors maintain their own privacy and security practices.
9. Shipping and Order Fulfillment
To fulfill orders, we may share necessary customer information with:
- Shipping carriers
- Fulfillment providers
- Warehouse partners
- Logistics providers
Information shared is limited to what is reasonably necessary to complete the transaction.
10. How We Share Information
We do not sell your personal information. We may share information:
- With service providers who support our business operations
- With payment processors
- With email and SMS communication providers
- With shipping and fulfillment partners
- During a merger, acquisition, financing, or sale of assets
- To comply with legal obligations
- To protect our rights, property, customers, or business
- With your consent
11. Data Retention
We retain information only as long as reasonably necessary to provide requested services, maintain customer accounts, comply with legal obligations, resolve disputes, enforce contractual rights, and maintain business records.
12. Account Security
Customers are responsible for maintaining the confidentiality of account credentials. If you believe your account has been compromised, please contact us immediately.
13. Children's Privacy
Our website and products are intended for a general audience. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.
If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information. Parents or guardians who believe a child has submitted personal information may contact us at contact@blorpsoda.com.
14. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
15. Your Privacy Rights
Depending upon your state of residence, you may have rights to:
- Access personal information we maintain
- Correct inaccurate information
- Request deletion of personal information
- Obtain a copy of certain personal information
- Opt out of marketing communications
- Exercise rights provided under applicable state privacy laws
To exercise applicable rights, contact us at contact@blorpsoda.com. We may require reasonable verification before fulfilling certain requests.
16. California Residents
California residents may possess additional rights under applicable California privacy laws. Requests regarding California privacy rights may be submitted to contact@blorpsoda.com.
17. Do Not Track
Because there is currently no universally accepted standard governing Do Not Track browser signals, our website may not respond to such signals.
18. International Users
Blorp Soda currently markets and ships products primarily within the United States. If you access the website from outside the United States, you understand that information may be transferred to and processed in the United States.
19. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting the revised policy to the website. Your continued use of the website following publication of changes constitutes acceptance of the revised Privacy Policy.
20. Contact Information
Questions regarding this Privacy Policy may be directed to:
Blorp Soda
Email: contact@blorpsoda.com
Website: www.blorpsoda.com